Welcome to our Alopecia Question and Answer (Q&A) Board. Please submit your Alopecia and hair replacement questions to our forum via: email@example.com (We will provide an answer within 4 hours of receiving the question). Remember, to eMPower Hair there are never any silly questions... and we can keep your Alopecia questions confidential.
For information feel free to email or call us at 020 7357 6851, London Bridge, London, or via email at firstname.lastname@example.org
Q: Does eMPower deal with every type of Alopecia, not just Universalis?
A: Yes, no matter how minimal or extensive your Alopecia, eMPower has an industry-leading solution.
Q. Can I really run and sleep and shower with my eMPower Hair Replacement System?
A. Yes. Provided you follow our maintenance guidance you can do most things such as sleep, swim, run, play tennis within normal tolerances (i.e. not jump off the Eifel Tower). eMPower ’s products are made to eMPower you to live life.
Q. Are your products and services warranted?
A. Absolutely. In fact we pride ourselves on having arguably the best warranty in the industry, anywhere. Our eMPowering You Promise covers everything we do and is designed to delight you.
Q. Are your products hypo-allergenic?
A. Yes. Our products rarely cause allergic reactions, and clients are always given an allergy test before ordering, .
Q. I love the rain and windy day walks. Will my hair blow off or when wet slip off my head?
A. No. We developed our eMPower Hair Replacement Systems to be able to operate in life various conditions—including wind, rain, etc. So, go for a walk in the wind or rain and feel secure (provided it’s not a 200MPH monsoon).
Q. Will my head get hot?
A. eMPower designed its hair replacement products to breathe like your own skin, so heat, sweat, and air flow freely with natural ventilation provided by thousands of micro pores (like your own skin).
Q. Do you have many Alopecia clients.
A. Over the years hundreds if not thousands. We have one of the biggest salons in the UK and one of the largest client bases.
Q. Will your hair system stop my own natural hair from coming back?
A. No, not at all. Our hair systems are designed to let your own hair follicles and scalp breathe, and can accommodate up to 1/4 inch of hair growth underneath.
Q. Can I have a private consultation?
A. Of course, our consultations are always private, are about us answering your questions, and always are free.
Q. Is your treatment for men or women or both?
A. eMPower ’s innovation and desire to change lives is oriented towards both women and men alopecia sufferers.
Q. What is maintenance like?
A. On average it requires a “re-groom” (where we replace the adhesives, clean the system, trim your own hair if needed) about every 2-3 weeks. This can be done in our salon (just like going to a regular salon) or you can be trained to do it yourself at home (self-maintenance).
Q. Do you deal with all skin and hair colors?
A. eMPower from day 1 developed its hair replacement systems for every skin color (ethnicity), hair type (Black, Asian, Mediterranean, Caucasian), hair color and hair length.
Q. What is the one thing that separates eMPower from everyone else?
A. We care about every customer, and eMPowering them to live their lives to the fullest—to be able to be who they really are inside and take control. We also are about trust, compassion, creativity and customer-first mentality.